Emergency first
If you smell burning plastic, see sparks, or notice smoke — stop using this tool and call your local emergency services immediately (999 UK, 911 US, 112 EU, 000 AU). For a power cut or a downed line, contact your power company's emergency line.
Tool · 01
Describe the problem. Stay calm.
Tick what's happening in your home. We rewrite it as a short, clear message you can copy, print or email to an electrician.
01
Where is the problem?
02
What is affected?
03
What is happening?
04
When did it start?
05
Was there a trigger?
06
Where should the electrician come to?
Report · Draft
Your repair description
Tick symptoms on the left. We will assemble a description and the recommended next steps here.
Select a few symptoms on the left and your description will build up here.
Recommended next steps
- Book a registered electricianUse a locally licensed or registered electrician (NICEIC / NAPIT in the UK, a state-licensed electrician in the US, etc). Share the description on the right when you book.
Next · AI
Want more than a template?
Paste the message above into SRK's electrical AI. It will rate the risk, suggest safe checks, and tailor the wording to your exact symptoms. First reply is free.